Optum Rx Genoa Pharmacy Workbench Pharmacy Care Services · Pilot Pharmacy
build 1790355941 sqlite · demo
JT

Prescription number

RX-57-F2

DispensingTier 3Refill · fill 2 of 7Source not linked
Open RxEntry
Workflow timelineCurrent: Dispensing · Total elapsed: 864h 51m · Revision 4

Immutable stage history

Prescription workflow timeline

4 stage records · provisional pharmacy SLA
StageStatusOwner / actorEnteredCompletedDuration / SLAOutcome
Intake / data entryRevision 1CompletedWorkbench2026-08-25 14:25 UTC2026-08-27 00:50 UTC34h 24mProvisional target 15m exceededfill overlay created
Clinical accuracy (DUR/PV1)Revision 2CompletedWorkbench2026-08-27 00:50 UTC2026-08-27 01:01 UTC10mProvisional target 30m on trackstage advanced
Benefit VerificationRevision 3CompletedWorkbench2026-08-27 01:01 UTC2026-09-11 08:40 UTC367h 38mProvisional target 20m exceededstage advanced
DispensingRevision 4CurrentWorkbench2026-09-11 08:40 UTCIn progress462h 37mProvisional target 20m exceededstage advanced
Evidence event detail 13 events
EventSourceActorDetailsRecorded at
workflow_case_createdRecorded workflow evidenceWorkbench{"rx_num":57,"refill_num":2}2026-08-25 14:25:58 +0000 UTC
stage_advancedRecorded workflow evidenceWorkbench{"from":"Intake / data entry","to":"Clinical accuracy (DUR/PV1)"}2026-08-27 00:50:28 +0000 UTC
pv1_sot_evaluatedRecorded workflow evidenceWorkbench{"correlation_id":"pv1-sot-eb3245b264a662b3","result":"UNAVAILABLE","source":"drug-sot/masterDUR"}2026-08-27 00:50:53 +0000 UTC
pv1_evaluatedRecorded workflow evidenceWorkbench{"policy":"unknown legacy rules are TODO(SME)","result":"persisted"}2026-08-27 01:00:27 +0000 UTC
pv1_sot_evaluatedRecorded workflow evidenceWorkbench{"correlation_id":"pv1-sot-eb3245b264a662b3","result":"UNAVAILABLE","source":"drug-sot/masterDUR"}2026-08-27 01:00:33 +0000 UTC
pv1_evaluatedRecorded workflow evidenceWorkbench{"policy":"unknown legacy rules are TODO(SME)","result":"persisted"}2026-08-27 01:00:43 +0000 UTC
pv1_sot_evaluatedRecorded workflow evidenceWorkbench{"correlation_id":"pv1-sot-eb3245b264a662b3","result":"UNAVAILABLE","source":"drug-sot/masterDUR"}2026-08-27 01:00:48 +0000 UTC
pv1_sot_evaluatedRecorded workflow evidenceWorkbench{"correlation_id":"pv1-sot-eb3245b264a662b3","result":"UNAVAILABLE","source":"drug-sot/masterDUR"}2026-08-27 01:00:57 +0000 UTC
stage_advancedRecorded workflow evidenceWorkbench{"from":"Clinical accuracy (DUR/PV1)","to":"Benefit Verification"}2026-08-27 01:01:16 +0000 UTC
pv1_sot_evaluatedRecorded workflow evidenceWorkbench{"correlation_id":"pv1-sot-eb3245b264a662b3","result":"UNAVAILABLE","source":"drug-sot/masterDUR"}2026-08-27 21:09:09 +0000 UTC
pv1_sot_evaluatedRecorded workflow evidenceWorkbench{"correlation_id":"pv1-sot-eb3245b264a662b3","result":"UNAVAILABLE","source":"drug-sot/masterDUR"}2026-08-27 21:09:18 +0000 UTC
benefit_verification_recordedRecorded workflow evidenceWorkbench{"actor":"system-automation","source":"local/test adapter","status":"APPROVED"}2026-09-11 08:39:59 +0000 UTC
stage_advancedRecorded workflow evidenceWorkbench{"from":"Benefit Verification","to":"Dispensing"}2026-09-11 08:40:08 +0000 UTC
Phase 5 validation: DispensingPV2 remains gated until product, quantity, label, inventory disposition, and actor evidence are persisted.

Exception resolution

Evidence-linked resolution plan

These explanations are derived from persisted Workbench state. Only the linked authorized workflow controls can change a record.

2 open
!
Drug product

A verified matched record is required

INTAKE_DRUG_UNRESOLVED · DRUG · prescription-context:drug
ACTION_REQUIREDDrug
!
Order completeness

SIG, quantity, days supply, and fill authorization must be complete

INTAKE_ORDER_INCOMPLETE · ORDER · prescription:order
ACTION_REQUIREDPrescription
Phase 1 · Prescriber communication drafts 0 drafts · outbound disabled

Draft only

Prepare a prescriber communication

Drafts are immutable and require review by a different pharmacist. Approval does not transmit the message.

No communication drafts are recorded for this prescription.

Phase 3 · PV1 / DUR

Phase 3 · PV1 / DUR

Clinical accuracy evidence

Persisted checks and pharmacist resolution state for this fill.

MasterDURNOT_CONFIGURED
drug-sot/masterDURUNAVAILABLE · TODO(SME)SOT provider is not configured · 2026-08-27 00:50:53 +0000 UTC
ALLERGYProScript evidence unavailable
INFO · UNAVAILABLE

No authoritative legacy rule or source data is available; pharmacist review required.

DRUG_DISEASEProScript evidence unavailable
INFO · UNAVAILABLE

No authoritative legacy rule or source data is available; pharmacist review required.

DOSEProScript evidence unavailable
INFO · UNAVAILABLE

No authoritative legacy rule or source data is available; pharmacist review required.

DUPLICATE_THERAPYProScript evidence unavailable
INFO · UNAVAILABLE

No authoritative legacy rule or source data is available; pharmacist review required.

GPIProScript evidence unavailable
INFO · UNAVAILABLE

No authoritative legacy rule or source data is available; pharmacist review required.

PAYER_DURProScript evidence unavailable
INFO · UNAVAILABLE

No authoritative legacy rule or source data is available; pharmacist review required.

Licensed rules without authoritative results remain marked TODO(SME).
Phase 4 · Benefit review and claim adjudication

Phase 4 · Benefits & Claim

Coverage and benefit evidence

Local ProScript coverage checks are readiness evidence, not a real-time E1 eligibility response.

Status
APPROVED
Source
local/test adapter
Coverage reference
PR
Eligibility
ELIGIBLE_AUTO
Copay estimate
Not recorded
Copay result
Not available
Verifier
system-automation
Blocking reason
Not available

Claim adjudication

Gateway
fake
Protocol
Not available
Outcome
No claim queued
Attempt
0
Response code
Not available
Message
Not available
Phase 5 · Dispensing confirmation

Phase 5 · Dispensing

Committed fill comparison

Confirm the physical product against the persisted fill before final pharmacist verification.

Expected NDC
00378025701
Expected quantity
60
Days supply
30
Claim readiness
Local / legacy path
Lot
Not captured for this fill
Expiration
Not captured for this fill

Technician confirmation

Complete ProScript prescription record, fill history, and claim activity

ProScript prescription record

RX-57-F2

Fill 2 of 7Dispensingreal SQLite fill
PatientPATIENT-9AB5E06CCDVERIFIED
PrescriberPROVIDER-9B9DCFF31FVERIFIED
DrugHALOPERIDOL 1MG TAB 1MGNDC 00378025701
FacilityGROUP HOMEFACILITY-2640696E67
Refills5 remainingRefill

Prescribed product

HALOPERIDOL 1MG TAB 1MG

NDC 00378025701GPI-14 Not availableDEA N

Directions

Not supplied
Quantity
60
Days supply
30
Authorized
7 fill(s)
Origin Rx
RX-57

Clinical readiness

Allergy record
Not recorded
Diagnosis record
Not recorded
Inventory
Not available
Priority
Tier 3

Coverage routing

Payer
ADVANCE/PCS
Plan
Not available
Payer code
ADV
BIN / PCN
004336 /

Source and workflow

Source
Manual or unlinked
Workflow
case-rx-57-f2
Owner
Automation
Last updated
2013-02-01 00:00:00 +0000 UTC
Fill-scoped adjudicationOpen claim history or inspect the latest request and response.

Dispensing activity

Fill history

1 recorded
FillTypeReferenceDispensedQuantityDaysCompleted by
1RefillRX-57-F1Aug 17 20066030Local · Workbench

Immutable evidence

Work ledger

1 records
Benefit verificationAPPROVEDlocal/test adapter

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